*Return policy is simple.Make sure that you can only claim the product within 24 Hours after that request will be not accepted.

• All the mobile phone we delivered are original phones with its official warranty.
• The product must be in its original condition.
• If you receive an electronic item in damaged/ broken, expired condition or any product that does not match its description, you can return it within 24 hours for replacement / exchange.
• For complain, contact us through the official phone number or place an email at support@saamaan.pk
• If you failed to contact us through phone number then must drop an email to us within time limit.
• For complain you have to mention your order number and proper reason for returning the product.
• The product that is imported from china have only 24 hours check warranty after that no claim will be accepted.
• The electronic products that have 6 months or 1 year brand warranty will be claimed by yourself at that brand’s service center.
• If the parcel is open or unsealed than must inform us.
•  If the product is broken during shipping or some item is missing in the parcel then inform us the relevant query.
• Mobile warranty will be claimed to their company’s service center.
• Return is only possible if the product is unopened.
• Return of opened products only possible if a fault is found.
• If fault is claimed in a non-faulty order then shipment charges will be paid by the customer.
• For returning a product shipping charges is paid by the customer.
• You can ship it to us using any courier service.

Refund policy

• The amount of any product will not be return.
• Your faulty product is replace with new one within couple of days.
• You can also get a voucher of that amount and buy any other product using that voucher.
• For getting voucher you must have to contact us.